Hidayat, Anwar, Teddy Chandra, and Rizaldi Putra. “Service Quality on Consumer Satisfaction and Non-Wage Consumer Loyalty in BPJS Ketenagakerjaan Pekanbaru Panam Branch”. Journal of Applied Business and Technology 3, no. 2 (May 27, 2022): 166-176. Accessed November 21, 2024. https://e-jabt.org/index.php/JABT/article/view/101.