Digital Transformation of Goat Milk Supply Chains through an Integrated Smart Cold-Chain Logistics System
DOI:
https://doi.org/10.35145/re8a7652Keywords:
Digital Transformation, Cold-Chain Logistics, Goat Milk Supply Chain, Internet of Things (IoT), Smart Logistics, Supply Chain Management, Design Science ResearchAbstract
The rapid digital transformation of agribusiness has created significant opportunities to improve supply chain efficiency, product quality, and operational sustainability through the integration of smart technologies. However, goat milk supply chains continue to face challenges associated with short product shelf life, inadequate cold-chain infrastructure, limited distribution visibility, and high logistics costs, particularly among small and medium-sized enterprises (SMEs). This study aims to develop and evaluate an Integrated Smart Cold-Chain Goat Milk Logistics System (SCGLMS) as a digital transformation model for goat milk supply chains. A Design Science Research (DSR) methodology was employed, consisting of problem identification, system design, prototype development, pilot implementation, and system evaluation. The proposed SCGLMS integrates four interconnected layers: smart milk processing, intelligent packaging, IoT-enabled cold-chain logistics, and a cloud-based digital management platform that provides real-time monitoring, digital traceability, and logistics analytics. The findings demonstrate that the integrated system significantly improves supply chain visibility, operational coordination, and decision-making by enabling continuous monitoring of temperature, humidity, shipment status, and product quality throughout distribution. The system also enhances logistics efficiency, minimizes product spoilage, extends market accessibility, and strengthens customer confidence through improved transparency and traceability. This study contributes to the literature on digital supply chain management by proposing a comprehensive technological framework specifically designed for goat milk logistics. Furthermore, it provides practical guidance for SMEs, agribusiness practitioners, and policymakers seeking to accelerate digital transformation and sustainable supply chain development within the dairy industry.
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